Clarity, transparency and trust; the foundation of every Elevare relationship.
Our Commitment to You
At Elevare, transparency is not a requirement;
it is a value.
Our policies are written to protect your dignity, your privacy and your learning journey
while upholding global standards of safeguarding, confidentiality and professional conduct.
Every part of Elevare is designed to meet or exceed:
- UK regulations
- EU GDPR standards
- International privacy expectations
- Educational safeguarding guidance
- Ethical practice codes
- Professional conduct frameworks
You are supported with clarity and protected with integrity.
Your information is treated with the highest care.
We only collect details that:
- Help us support your learning
- Keep you safe
- Allow us to communicate clearly
We never:
- Sell your information
- Share your data with third parties for marketing
- Store unnecessary personal details
- Use your data without your consent
Your privacy is yours.
We simply protect it.
All data is stored securely and handled in line with GDPR and global privacy principles.
For learners under 18, all communication is shared with parents or guardians
unless safeguarding requires a different pathway.
Every learner deserves to feel safe, respected and protected.
Our safeguarding approach includes:
- Enhanced vetting and identity checks
- Professional boundaries
- Safe communication guidelines
- Mandatory safeguarding training for all tutors
- Immediate escalation procedures for concerns
- Transparent communication with families
- Emotional protection for every learner
We protect the whole person;
their wellbeing, dignity and emotional safety.
Dignity is non-negotiable.
Every tutor and team member is expected to uphold:
- Professionalism
- Respect
- Calm communication
- Confidentiality
- Emotional intelligence
- Appropriate boundaries
- Clarity in guidance
- Kindness in teaching
- Cultural and personal sensitivity
We hold a zero-tolerance approach toward:
- Unkindness
- Discrimination
- Disrespect
- Inappropriate communication
- Breaches of safety or professionalism
This is a safe and dignified environment for all.
Elevare maintains the highest teaching and training standards through:
- Regular tutor reflection and training
- Quality monitoring
- Continuous improvement
- Feedback opportunities
- Personalisation of sessions
- Safeguarding-led oversight
We hold ourselves accountable so you can trust the process.
Life happens, and we understand.
We request:
- 24 hours notice for cancellations
- Rescheduling where possible
- Respect for the tutor’s time and preparation
If we ever need to cancel,
we will notify you promptly and accommodate you with care.
We believe in clarity without hidden fees.
You will always receive:
- Clear pricing
- Transparent information
- No unexpected charges
- Upfront explanations for any changes
Trust begins with honesty.
We honour that.
Elevare welcomes learners of all abilities, backgrounds and experiences.
We are committed to:
- Inclusive teaching
- Cultural sensitivity
- Supportive adjustments
- Accessible learning
- Respect for identity and diversity
Every learner belongs here.
For online sessions, we ensure:
- Secure platforms
- Encrypted communication
- Parent oversight for younger learners
- No direct messaging outside approved channels
- Professional conduct at all times
Your digital safety is essential.
We welcome feedback with sincerity.
If something feels unclear or concerning,
you will be heard with respect and urgency.
We promise:
- Unbiased listening
- Swift response
- Complete confidentiality
- Resolution with dignity
Your trust is our responsibility.
At Elevare, we promise to:
- Teach with care
- Lead with integrity
- Support without judgement
- Communicate with transparency
- Protect your dignity
- Honour your wellbeing
- Uphold excellence
- Remain accountable
This is our commitment,
our culture
and our standard.
You are safe here.
Your information is protected.
Your wellbeing is prioritised.
Your trust is earned.
Your journey is respected.
These policies are not just documents;
they are promises.
This is Elevare.
Built on clarity.
Anchored in integrity.
Guided by heart.
